What are people saying?
Everyone should see these.
For every inventory truck sold an email goes to the buyer asking about their experience.
We would love to hear from you, what we did well or what we could have done better. If you have any comments you would like to share please just reply to this email.
Most of the responses are posted in the testimonial section of FireTruckMall.com and sometimes they are sent around as a company-wide email.
Looking through the testimonials you find the customers often mentioning the great service they experienced from their sales rep…way to go team. However, we all know a great final product had to be touched by many hands before it became great.
A big shout out to EVERYONE that makes up the Brindlee Mountain team. We are in this together.
Here are a few of the latest testimonial emails we have received:
The Northfield Fire Dept. can not say enough as to your professionalism and more importantly your kindness. You have a real keeper in Jeremy McCoy. It has been a pleasure working with you and if the need ever arises again, you folks are number one on our list. We have spread the word in New England. Thank you again for all your help. Dave Quinn Asst. Chief
My departments experience was way beyond expectations.
Our salesman, Sam, had all the answers we needed to make the decision to purchase our truck. If he did immediately know the answer, he found it and got right back to me. I even texted him at 8:00 pm, and received an immediate response. His customer service is beyond reproach.
From the moment we stepped off the airplane through today, we felt important to your company and also respected. Sam had people ready to answer questions and demonstrate the truck for us.
We are totally satisfied with our purchase. I continue to inform other departments of our experience and the level of professionalism found. If anyone has a doubt about the level of care, have them call or email me.
Thank you for all you have done and continue to do. I look forward to working with you again in the future.
Willow Creek Rural Fire
Ya’ll are awesome, keep up the good work, and we will be back for another fire truck.
Chief, Buffalo VFD